Happy Thanksgiving!

Happy Thanksgiving everyone! I hope you all have a wonderful (and restful) holiday weekend with friends and family – and wish those of you traveling for the holiday a safe journey! Sophie is recovering from yet another cold and ear infection, so we’re still trying to decide whether to go through with our travel plans or stay home for a quiet and cozy holiday with just the three of us. Either way, I’m looking forward to a much-needed long weekend! But in the meantime…

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…a few links for your holiday weekend:

This (short) week on Oh So Beautiful Paper:

We have a fun Thanksgiving cocktail recipe coming up in just a bit! Have a wonderful holiday weekend and we’ll see you back here next week! xoxo

Photo Credit: Nole Garey for Oh So Beautiful Paper / Thanksgiving Calligraphy Printable

Hello Brick & Mortar: Real Customers, Everyday Thanksgivings

In the early months at Clementine I was a total sucker for “hello” cards. Letterpress print an animal saying “hello” or “hi” and I was sold. I mean, give-me-some-box sets, sold. I was certain that everyone would buy them because they were a sweet, quick way to let someone know you’re thinking of them. But they didn’t sell. I was stumped.  â€“ Emily of Clementine

Brick + Mortar: Retail Trends from Clementine for Oh So Beautiful Paper

Anne & Leo ~ Banquet, Neon Heart ~ For Anne’s parents who took care of her kids so that she and her husband could get away for the first time in years.  

Meanwhile stationery flew off the shelves. Customers who came in to buy a birthday card wound their way to the counter with a thick stack of cards, always telling me they couldn’t resist and would find a time to use it. We would joke about stocking a stationery drawer, like a mini-bunker, to avoid emergency trips to the drug store. My card lines doubled, then tripled. I found a soft spot for “just because” cards and for the stories customers told about where each card was headed.

Brick + Mortar: Retail Trends from Clementine for Oh So Beautiful Paper

Caroline ~ Pearl & Marmalade, Snarky Cat ~ Just a good card to keep in reserves for the right occasion.

I can’t say specifically why hello cards sell slowly (were you wondering if I still order them? Of course I do!). What I’ve learned is that sending a “just because” card is a simple act done with great care. It’s more than a hello. It makes you vow to stop texting so much. It can reconnect you to someone in a heartbeat and make you feel implausibly good. And who doesn’t like that?

Brick + Mortar: Retail Trends from Clementine for Oh So Beautiful Paper Brick + Mortar: Retail Trends from Clementine for Oh So Beautiful Paper

Sarah – May Day Studio, You Are My Sunshine ~ for a friend who sent a package that arrived on her door after a very tough day caring for her mom // Eliza & babe ~ May Day Studio, You Turn My Grey Skies Blue ~ for a friend who often sends thoughtful things, who works long and hard and deserves to have her day brightened.

It’s always fun to hear people chuckle from across the store, or pull friends in through the door because they see a card in the window that they must have.

Brick + Mortar: Retail Trends from Clementine for Oh So Beautiful Paper Brick + Mortar: Retail Trends from Clementine for Oh So Beautiful Paper

Sam ~ Katharine Watson, “F” ~ for a friend whose last name begins with F, just because she shares a great love for Jack Handey // Linda ~ Banquet, He’s a Prick ~ Kind of self explanatory, yes?….

Brick + Mortar: Retail Trends from Clementine for Oh So Beautiful Paper

Felix ~ Iron Curtain Press, You!!!Me ~ a just because I love you, for his girlfriend living several cities away.

I buy a lot of stationery from Valentine’s Day collections long after the holiday, because love is a “just because” sentiment I can never get enough of. And customers agree. I also really like the burgeoning lines of celebration and encouragement cards (yippees, yahoos, hoorays to be braves, weather it together, with comfort) that focus on the exclamation of excitement or compassion, rather than a specific event. These give customers the opportunity to insert their own applause and celebrate for any reason. Or share comfort for rough patches that may not be so easy to define.

Brick + Mortar: Retail Trends from Clementine for Oh So Beautiful Paper Brick + Mortar: Retail Trends from Clementine for Oh So Beautiful Paper

Shawna – Screech Owl, Aim High ~ For a friend trying to find the career that’s right for her. To remind her that she’s fabulous, to keep her spirits and confidence high! / Sarah ~ E. Frances Paper, Peace Comfort Strength ~  just a note to brighten her mom’s spirits.

Brick + Mortar: Retail Trends from Clementine for Oh So Beautiful Paper

Susan ~ Printerette, Strawberry Jam ~ just a bit of housewarming sweetness for a good friend who just moved in with her boyfriend.

Brick + Mortar: Retail Trends from Clementine for Oh So Beautiful Paper

Sophie & babe ~ Parrott Design Studio, hooray for you ~ for her sister, Julia who’s totally rocking the party planning world.

I order “just because” cards in bushels. Cards that don’t always have a category in vendors’ catalogs, now out-sell almost every other occasion. Yet I realized I wasn’t sending them. This is the shop owner’s lament: It’s hard to use your own inventory, especially if it’s the last card left and it’s a favorite. At the beginning of this month, Clementine’s 3rd birthday, I decided it was high time I got over that and start sending more cards. Here are my first four, to very different people who impact very different parts of my life, but who I’m so thankful for:

Brick + Mortar: Retail Trends from Clementine for Oh So Beautiful Paper

Scout’s Honor Co, East Coast Girls Are Hip ~ for my oldest hippest friend, Sophie, who I’ve known since I was a baby, now pregnant with her first baby (yippee!) // Banquet, Sometimes Life Gives You Lemons, for Anna, a vendor I’ve connected with about the trials of mothering and small-business owning, after her unexpected trip to the hospital (she’s ok!) which delayed outgoing orders (lemons!) but I hope gave her some time to lie down and daydream // Banquet, You Are My Favorite, to Paul, the fabulous marketing director at Sweet Paul, who has often gone out of his way to do thoughtful things for my little business // Albertine Press, Venice Letterpress Library, to the wife of my favorite art teacher, who passed away last year. He made an indelible mark on my life (including sneaking me on to a trip to Italy for upperclassman).  It took me too long to send, but I cried while I wrote it, and when I sent it I really vowed: Less texts. Less email. More cards.

“Just because” cards are the Thanksgiving of cards. Through humor or kindness or love, they give us a moment to just be thankful that the person we’re sending them to exists. They are a hello, with some serious oomph.

Do send “just because” cards? Have you received them? I’d love to hear your stories.

Happy Weekend!

Happy Friday everyone! It has been such a wonderful, amazing week, with two brand new columns and one very special project. And I’m just bursting with affection for all of you wonderful readers that make all of this possible in the first place! Thank you all so much, for stopping by every day and sharing your enthusiasm through comments, pins, tweets, and emails! I’ve also been soldiering through this week with a nasty cold (thanks to Miss Sophie), so I’m signing off now to crawl back into bed and hopefully kick this bug out of my system. But in the meantime…

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Photo by me via Instagram

…a few links for your weekend:

This week on Oh So Beautiful Paper:

Check back soon for this week’s cocktail! I hope you all have a wonderful weekend, and I’ll see you back here next week! xoxo

Hello Brick & Mortar: How to Get a Shop Owner’s Attention

Ed Note: You guys, I could not be more excited to introduce this new column! Each month, Emily Blistein – owner of the amazing gift, baby, vintage, home decor, and stationery shop Clementine in Middlebury, Vermont – will be stopping by to share wisdom from the retail perspective. We have lots planned for this column, from gift pairings to retail trends and everything in between. But the best part? Emily is willing to answer questions! So read through her first post below, then leave your questions for Emily in the comment section! –Nole

As a grown-up, mail is not always fun. You, Dear Stationery Artists and Lovers of Letterpress, make mail-time like Valentine’s Day in elementary school. I adore you for it. When I opened Clementine three years ago I had two stationery lines, now I have nearly two dozen. Customers fawn over the card selection so much that stationery has become the heart of my shop. I love watching it grow and dream of days spent drinking coffee and making orders. In reality, my to-do list is often longer by the end of the day.  Things get lost in the shuffle. Here is my best advice for growing your wholesale line by grabbing the eye of busy shop-owners. – Emily of Clementine

Brick and Mortar: Retail Advice for Stationers via Oh So Beautiful Paper

1. Do you like-like me?

You may have a well-organized list of potential shops to contact or you just blog-hopped your way to a new shop.  This whole thing is a bit like dating. It can be really exciting and slightly awkward. At the core we’re both asking: are we good for each other (even if it’s just seasonal)?

This is a good stage to do a bit of friendly social media stalking. You might find a window to connect that traditional introductions don’t allow. Just refrain from making your first hello a post on Instagram that says: “love your shop, would love to show you my line!”

If you like a shop, you can learn a lot about what we like in a quick website, blog and social media search. If you like what you see, then by all means, say hello!

Brick and Mortar: Retail Advice for Stationers via Oh So Beautiful Paper

2. Would you maybe want to get some coffee sometime?

You want to introduce your line but do you email, call, send a packet, or stop in?  No matter the method, make your first hello quick and memorable.

If you’re stuck, follow this: Use my first name, say how you found me and what you like about my shop. Tell me a few sentences about you. Make a date to follow up. Say a gracious good-bye. Decorate a nice envelope. Remember to actually follow up when you say you will. (I prefer email).

  • Introduce yourself by post mail if: You really like my shop, think your cards would be a perfect fit and you can afford it.
  • Introduce yourself by email if: You’re more comfortable over email and it’s easier to get out the door.
  • Call if: You want to make me flustered and awkward. Your currency is visual; I want to see it first.
  • Visit if: You’re in the area. I love in person visits. I do not love unannounced visits to talk about your line, which you happen to have in your car.

OSBPHappyBirthdayCards2 OSBPbaby2

3. Be memorable and follow up:

I don’t have to tell you how to make it personal. This is where you excel, but here are a few things that often make a difference to me:

Brick and Mortar: Retail Advice for Stationers via Oh So Beautiful PaperBrick and Mortar: Retail Advice for Stationers via Oh So Beautiful Paper

Showstoppers: A day of mail just before the 2013 National Stationery Show / The recent introduction package from E. Frances

  • Your envelope is the first thing I see. You are in a sea of incredible envelope addressers. Stand out in a vibrant way that fits your aesthetic.
  • Let your work do the talking. Include 2-4 images (by email) or 4-5 cards (by post) of your best work. You don’t have to tell me why your cards would be perfect in my shop; I’ll take care of that.
  • Use my first name and make it personal. Shop owners take pride in curating their lines, personalizing your introduction shows that you understand that. (Do beware of ‘cut and paste.’)
  • Offer to send samples. This will make me look at your line, and it gives you an obvious reason to follow-up. I don’t suggest that all vendors send samples, but cards can look very different in person.
  • Consider offering an incentive, like free shipping. This won’t make me order, but may sway me to increase my order and take chances.
  • Sometimes you catch me at the right moment and I reply immediately. Be prepared with immediate follow up and clear (hopefully flexible) instructions for how to place an order.
  • Use your connections. I adore and trust my current vendors and friends. If you know them and they tell me to look at you, I will. You are in the best, most supportive and collegiate industry around, use it!
  • Timing. Remember Thanksgiving through Christmas is crazy for retail shops. Consider following the National Stationery Show timeframe even if you’re not going. I keep a folder of NSS cards and April is when I’m most tuned in to new lines. January is also great, things slow down and I’m ready to think about Valentine’s Day. (I love to think about Valentine’s Day)

4. It’s not you, it’s my toddler. Silence does not mean I’m not interested. I know you put a lot of effort in to your submissions. I try to reply to all of the (thoughtful) submissions I get. But I wrangle a two-year-old, so my days are long, and my “I have to email that person back” list is longer. Don’t be afraid to send a follow up note. I have a huge stack of orders waiting to be written. Often a well-timed email about new items or a special makes an order happen.

5. Don’t be shy. If you like a shop, stay on our radar. I’ve brought on many lines months or years after the first introduction. Social media can be a great way to build a connection. If you mail an introduction packet, remember to include your social media handles. I get a lot of submissions that are fantastic, but aren’t quite right for the shop. I will happily tweet/instagram a quick photo of a great package. (And don’t be afraid to follow up!)

Brick and Mortar: Retail Advice for Stationers via Oh So Beautiful PaperBrick and Mortar: Retail Advice for Stationers via Oh So Beautiful Paper

Brick and Mortar: Retail Advice for Stationers via Oh So Beautiful PaperBrick and Mortar: Retail Advice for Stationers via Oh So Beautiful Paper

Perfectly personalized packages (clockwise from top left): Grey Moggie, MogleaInk Meets Paper, An Open Sketchbook

Brick and Mortar: Retail Advice for Stationers via Oh So Beautiful PaperOSBPscoutshonor

A family of favorites at Clementine and Scout’s Honor Co’s little nook. 

I love growing the family of print at Clementine. Your ideas and experiments make this possible and I’m constantly grateful (and pretty darned impressed).

Each little shop is unique, but I hope these are some helpful bits to expand your wholesale business. If you have specific questions, ask away! That’s where the fun happens, and maybe where future posts are born. I can’t wait to hear from you. xx Emily

Photo & Instagram credits: Emily Blistein, Clementine.