Behind the Stationery: Paula & Waffle

Our next installment of Behind the Stationery takes us to NYC with Paula & Waffle! Paula, the founder and illustrator behind the brand, shares about how she began illustrating, her illustration process, and where she gets inspiration for her cute and heartfelt designs. We’re so exited to have Paula (and her cute pup, Waffle) here today. Take it away, Paula! —Megan Soh

Behind the Stationery: Paula & Waffle

From Paula: Hi everyone! I feel so lucky to be doing something that I love every day and to be able to share a behind the scenes look at our stationery company with you! I started Paula & Waffle in the spring of 2014 and have loved every moment. Waffle is our five-years-young brindle white Havanese pup that my husband picked out for me for on our first engagement anniversary. He keeps me company when I’m designing and is the sweetest pup around.

Our designs are sweet and colorful and we always strive to make sure they’re friendly to customers of all ages. Our goal is to create more joy in the everyday and to really help foster connections between people.

Behind the Stationery: Paula & Waffle

I don’t have a traditional art or design background, so it’s been quite an interesting (and fun!) learning process for me. I graduated college in 2008 with a gender studies degree in a terrible economy, and ended up in the ad tech start-up world. I had a chance to work on incredible ideas with really smart people, but began feeling restless and burnt out. I decided to take a continuing education graphic design class at Parsons in the fall of 2013 and absolutely loved it. With the support of my amazing husband, I left my job in the spring of 2014 and jumped right into design and illustration.

Behind the Stationery: Paula & Waffle

Behind the Stationery: Paula & Waffle

The first few months were definitely tough. I spent weeks drawing and trying to develop my own style. I managed to design around 40 cards, opened an Etsy shop, and participated in a Renegade Craft Fair in Brooklyn that summer. Things were slow and uncertain; at the same time, a great ad tech opportunity came up and I decided to go back to working a day job in January 2015. I had already committed to exhibiting at the National Stationery Show, so I continued to plug away at the line and pitch retailers. We exhibited with 80 cards and were lucky that our hard work paid off at the National Stationery Show that spring, which enabled me to jump back into Paula & Waffle full-time.

Behind the Stationery: Paula & Waffle

We started out in our tiny upper west side NYC apartment and now work out of our 200 sq ft studio in Long Island City, Queens. Our building used to be the site of a car and plane engine manufacturing plant, so we’re lucky to have super high ceilings and lots of light. We package all of our paper goods ourselves, so we have walls and walls and walls of shelves and plenty of counter space. We’ve already outgrown this space and will be moving to a bigger space in August, which we are super excited about!

Behind the Stationery: Paula & Waffle

We’re lucky to live in one of the most vibrant cities in the world. Waffle and I (and now also Oreo, our new black and white Havanese pup) spend a lot of time in NYC parks and sketch from there. I also often work from cafes and public spaces all around the city. I draw on things I see around the city and at museums, as well as conversations I have with friends and family. Additionally, many of our collections in the past year for both paper and textile have been inspired by our trips to the National Parks, beaches (we love beaches!), and Scottish Highlands.

Behind the Stationery: Paula & Waffle

We currently have three fabulous ladies on our team, and we usually start our days around 10am. Every day is completely different! Some days are spent packaging cards and gift wrap, and on other days we might be re-organizing thousands of envelopes or managing inventory.

Behind the Stationery: Paula & Waffle

Behind the Stationery: Paula & Waffle

I keep a lot of notepads and sketchbooks everywhere! About once a month, I compile all of the ideas and doodles into a master list and create a color palette. From there, I usually take 3-4 days to create the next collection of greeting cards or textile patterns. I used to draw everything by hand and then scan and digitally color, but now I also do a lot of illustration work on the iPad, which has really helped streamline the process for me.

Paula & Waffle - Sketch to Final

Paula & Waffle - ipad sketch

Behind the Stationery: Paula & Waffle

We’ve been so thrilled to see our designs on fabric via our collaboration with Dear Stella, and also as lighted marquees via our collaboration with Pulp Function. We have a few more collaborations in the works and are also planning to expand into a few other gift products soon — we can’t wait to share them with you later this year!

Behind the Stationery: Paula & Waffle

Until then, you can find us doodling away around NYC. You can follow along on Instagram at @paulaandwaffle and can find all of our designs on our website!

Behind the Stationery: Paula & Waffle

All photos by Paula & Waffle.

Interested in being featured on the Behind the Stationery column? Reach out to me at megan [at]  ohsobeautifulpaper [dot] com.

Behind the Stationery: Appointed

Our next installment of Behind the Stationery features DC designer, Suann Song! As a veteran designer in the DC space, Suann (commonly known for her work under simplesong design) launched an all-American made stationery brand called Appointed a few years ago. Taking us through her product development process, team setup, and upgrading offices, here’s Suann! –Megan Soh

Behind the Stationery: Appointed Co.

From Suann: I started simplesong design almost 10 years ago.  It started as an invitation and paper design studio, and then evolved to a branding studio. Over the years the design studio grew and I’ve been really fortunate to work with some amazing companies and brands. I still work with a few long-time clients, but most of my time is dedicated to Appointed.

Behind the Stationery: Appointed Co.

As a graphic designer at heart, much of my work begins and ends on paper and I was always on the search for simple, well-made and functional paper and office supplies. After seeing a need in the market for American-made products, I decided to make my own and that’s how Appointed came about! I took about a year to design the brand, prototype products, research manufacturing partners and develop the business plan. My years of marketing (prior to starting simplesong), designing for others, and working with paper all contributed to the development of Appointed.

Behind the Stationery: Appointed Co.

For a year we subleased a tiny 100 sq ft space from one of our printers. We eventually outgrew that and moved into our dream 3,000 sq ft office in Ivy City in the District of Columbia. It was a big but necessary jump for our growing company and we’re already getting close to outgrowing the current space which serves as a product showroom, work space for our design and operations team, and fulfillment center.  We love being located in the District and it’s a huge part of our identity. The DC community has been so supportive of us and is a big part of our growth.

Behind the Stationery: Appointed Co.

We’ve gradually grown to five full-time staff, seasonal part-time help and occasional contractors. We’re a small but mighty team that manages over 400 wholesale accounts, an e-commerce store, custom product development in addition to product design and brand development.  I’m really fortunate to have a team that loves this company and its products as much as I do and I attribute our growth to our amazing team.

Behind the Stationery: Appointed Co.

Behind the Stationery: Appointed Co.

Each of our team members have very distinct roles so their days vary depending on their role. But we also very much work as a team and when we have a large project or deliverable, we always have an all hands-on-deck mentality. It makes for a great team environment.

Behind the Stationery: Appointed Co.

My days definitely vary but I try every day to dedicate time to certain necessary functions, generally in the following buckets: general operations, managing our team, designing and and product development and marketing. How I spend my time has definitely changed since we first launched 2+ years ago. A lot of my time is now spent on strategy and business operations like managing cash flow, personnel management, and our larger brand and marketing strategy.

Behind the Stationery: Appointed Co.

My goal for this company from the very beginning was to be a national brand and a leader in our space but we have a long way to go. I’m always thinking and working towards that long-term goal. But at the same time, I love product development and designing so I try to carve out as much time as possible for that function.

Behind the Stationery: Appointed Co.

Even though our products vary (from leather accessories to paper goods) our design process is usually the same across product categories. The product development process is fun but definitely takes time. We’re constantly fine-tuning each of our products to see how we can make better or more efficiently.

Behind the Stationery: Appointed Co.

Behind the Stationery: Appointed Co. We brainstorm as a team new product ideas and once we narrow down the general concept of a product, each product follows:

  1. Product research
  2. If we don’t have an existing manufacturing partner we research and vet potential partners. Sometimes this is the most time-consuming part as it can be challenging to find a US-based company willing to work partner with us to make what we’re dreaming up at the price point and quality we need.
  3. Product design — we usually design many, many versions until we come up with the perfect design. 
  4. Prototype and test the product — we prototype every single one of our products and we’ll test it with our customers and among our staff.  We want to make sure what we’re creating is functional and durable.
  5. Once we finalize a design we move to packaging development.
  6. And finally, we have a marketing plan for each product, which includes product photography, how we’re rolling out the product and sharing among our customers and retailers.

Behind the Stationery: Appointed Co.

All photos courtesy of Appointed.

Want to be featured? Reach out to Megan at megan[at]ohsobeautifulpaper.com for details.

Behind the Stationery: Ashkahn

Today we’re going behind the stationery with Ashkahn, the owner and designer of his namesake brand. His witty, irreverent humor is reflected in his designs, which always have a bright and fun touch to them. With a variety of projects under his belt, Ashkahn shares how he prioritize and writes creatively meaningful greeting cards. –Megan Soh

Behind the Stationery: Ashkahn

From Ashkahn: Ashkahn started all by complete accident! It was a friend’s birthday, and I was too lazy to run to the local Rite Aid and buy him a birthday card so I made my own. Shortly after the birthday, my friend told me that people were asking him where the card I gave him was from. I started selling it. It was fun, drinking money. The ideas for more cards came pouring out and I presented a 12-card collection to Reform School, a store in Los Angeles, and they placed a huge first order. It sold out really fast and the rest is history as they say.

Behind the Stationery: Ashkahn

My studio is located in the arts district of downtown Los Angeles. We do all of our fulfilling and design there.

Behind the Stationery: AshkahnBehind the Stationery: Ashkahn

I start the day off with coffee made from my Bialetti and two hard boiled eggs. After that I walk around in my favorite robe for an hour or so, and usually get in the studio around 10am and work until around 6pm.

Behind the Stationery: Ashkahn

I don’t like to force ideas. The best ones come to me organically and out of nowhere. I see them as little gifts that you need to catch and write down before it disappears. From there, I write it down and simplify it even further to get to the meat of the idea and communicate what I want to say.

Behind the Stationery: Ashkahn

Behind the Stationery: Ashkahn

It’s a lot of writing and all of my designs are hand drawn. I then digitally manipulate it in Illustrator and get it ready for print. I start sampling color and scale, then letterpress print everything.

Behind the Stationery: Ashkahn

I spend most of my time on the greeting cards. I try to make the writing better and better with each passing card. It’s really important to me to find new and interesting ways to communicate common messages like, “I love you” and “Happy Birthday” in a new way. Love, liquor, and great food keep me inspired.

Behind the Stationery: Ashkahn

Behind the Stationery: Ashkahn

Photos courtesy of Ashkahn.

Want to be featured? Reach out to Megan at megan[at]ohsobeautifulpaper.com for details.

Behind the Stationery: Bunny Bear Press

On our next installment of Behind the Stationery, we’re bringing you to Bunny Bear Press in the great state of Washington! For Adina, taking great strides to pivot her stationery business came from a rediscovery of herself and her business. From discontinuing her greeting card line to dyeing her hair purple, Adina divulges us in the ways she has changed her business perspective, time management, and even the way she decides what to design. Here to share about her journey, design process, and favorite resources, here’s Adina! –Megan Soh

Behind the Stationery: Bunny Bear Press

From Adina: Here is the long-short version of how my first line came to be and why I decided to kill it. I fell in love with letterpress printing back in college. After the job market crash in 2008 and the birth of my first daughter in 2009, I decided I wanted to work from home and become a letterpress printer. I bought a tiny toy press and did a ton of playing.

In 2013 my husband, my parents, and I drove my (then) 2 kids down to Portland to buy my first big ass letterpress machine. Six short months later, I had signed up to do the 2014 National Stationery Show in a HUGE group booth with the Ladies of Letterpress.

Left: Penny, my 45 pound Kelsey 3×5 printing press, Right: Ruby, my 1,800 pound Chandler & Price 10 x 15 printing press

My professional background had been in print design, but I had only ever worked for other brands. While creating work for my debut launch I was exploring and trying finding my style and visual voice for the first time. Looking back, I think I ultimately played it safe with generic wording on my cards, beautiful found clip artwork, mixed with some minimal original illustrations.

I had no idea what I was doing. I didn’t really know much about how to define my target market, or really which direction I wanted to take my brand in. It was very much a trial by fire and I dove in head first. I found Tradeshow Bootcamp, created a huge amount of work in 6 short months, and headed off to NYC for the first time to the National Stationery Show. I wrote some orders, made some contacts, learned a TON, went to the incredible OSBP Paper Party, and came home pregnant with baby #3.

During the next 2 years I went through a transformation. My business wasn’t growing, my son wasn’t sleeping, I was becoming more and more sleep deprived and feeling more and more lost about what to do about my business.

Everything changed for me when I found podcasts and rediscovered a desire to create hand lettering. I was big into the seanwes podcast, and Confessions of a Female Entrepreneur. I was introduced to marketing and business strategies, I learned about target markets, crafting stories, and finding my WHY. Through all the brand soul searching I found something I didn’t expect. I realized that not only was my brand middle of the road, so was I. I had played it safe (in life and in business) and in doing so, not only was I not turning people off, I wasn’t turning people on either. My few close true friends knew the real me, but to everyone else I felt as though I was a hollow facade.

So I did what anyone would do while going through an existential crisis: I dyed my hair purple, pulled away the barriers between myself and the way I present myself to others, pursued my consuming desire to draw letters, and began to express my inner monologue through my card line and blog.

Photo by Belathée

It was during these 2 years that I determined that my “safe designs” weren’t serving me OR the people I was trying to help. So I killed them all.

I took on a 365 lettering challenge to force myself to create and not to become so attached to each of my drawings. In doing this I helped to push aside my perfectionism and instead focus on creating a large body of work. The natural result of doing so many was that I improved my technique. And in letting go of a little bit of my perfectionism, I had so many lettering pieces that I felt were good enough as opposed to 1 or 2 that I could never finish because they were never quite right. I know looking into the future I will be a better letterer for it, and with the work I am making now I can help my target audience today and not in some imaginary distant future.

I didn’t make 365 lettering pieces but I did do well over 80 and that was 80 more than I had ever done before. I learned that, in the doing, my creation process is very cyclical. I work in batches like on a production line. So first I sketch a ton to pieces, then I ink them all, scan them into the computer and send away for a large volume of plates at once. (This also helps me save on shipping costs and I never sit on designs waiting to fill up an order.) Once my plates arrive I can now print them in batches.

In letterpress printing you can only print one color at a time so I will print all the cards with pink, for example, before moving on to the next. This allows me to maximize my press time and to minimize the number of times I switch colors.

My original line was a whopping 27 core colors and some cards were as many as 6 colors all on their own. I learned really fast that when you needed to print a ton of cards that were similar colors it is easier to get a large volume of them done, but when having to reprint just one card in those 6 colors suddenly you had a huge problem. The amount of labor required no longer justified the cost of that $5 card (retail and even less for wholesale).

Right now my typical day is all over the place, and I wouldn’t recommend my schedule to anyone. Once all of my 3 kids are old enough to be in all day school, I am hopeful things will get more consistent. I wake up between 5 and 6am before my kids get up to write for my blog. This is the time of day where I am my most focused. On the days I start with writing I find that I feel more productive overall than on the days that I don’t.

At 7 am, my husband and I work on getting my kids out the door and to their various schools and daycare. On the 3 days a week my son goes to daycare, I have 2 and a half hours to work before I need to pick my middle daughter up from preschool. It’s in these hours that I will draw, print, or send emails to my list of stores and buyers I would love to work with.

The end of my work day is after the kids go to bed around 8:30pm. During this time I try to finish up on the tasks that didn’t get done during the day. Like I said, I wouldn’t recommend this schedule to anyone. There is always too much to do and not enough time to do it.

In order to figure out what to focus on in my limited hours, I look at my balance finding worksheet that I filled out for myself (you can read more about this worksheet here). I look at what I goals I set for myself and then try to only focus on the tasks that will get me there. This really helps me cut through the noise of ALL THE THINGS that are screaming for my attention. Right now my team consists of myself and a friend who occasionally helps me with packaging cards. Delegating the packaging production was a huge relief and I don’t know why I waited as long as I did to bring in help there.

If I had to give any advice to my younger self starting this company, it would be to focus on the people you are trying to help. Create something that they will love and be drawn to. In order to create that desire you are also going to turn other people off and that is OK. Don’t try to please everyone because in the end you please no one, not even yourself.

Have fun, be curious and let that curiosity and the fear you feel about doing something unknown be your guiding compass. Fear is something to be embraced because on the other side of that fear are your dreams and if you want them you need to go and get them.

Pushing through my fear and following my curiosity has renewed my passion for paper and making greeting cards. I feel good when I am creating the designs and feel excited once I see them come out of my printing press. Before I began lettering my cards the task of design felt more like a chore, but now I have lists and lists of cards I want to create.

I am really excited about my newest release! Here are some photos from my newest release. The new cards are available wholesale now and will be shipping to my website customers starting June 15th.

All photos courtesy of Bunny Bear Press except where noted.

Want to be featured? Reach out to Megan at megan[at]ohsobeautifulpaper.com for details.

Behind the Stationery: Cheree Berry Paper

There’s something so incredible about seeing a small business started by one designer turn into a team of 20 employees over the course of 10 years! We’ve admired the work of Cheree from Cheree Berry Paper for every single one of those 10 years, and we’re beyond thrilled to welcome her to our newest installment of Behind the Stationery! Balancing her signature custom work with the retail stationery side of her business, Cheree shares about her team’s design process for both kinds of work and how they maintain that Cheree Berry touch. Take it away, Cheree! –Megan Soh

Behind the Stationery: Cheree Berry

From Cheree: My love of all things paper started as a child. Visiting the Hallmark store was a treasured outing –there was just never enough time to open all of those cards. Fast forward to college, I chose graphic design as my major. With a BFA in hand from Washington University, I moved to NYC for my first design job at the graphic design powerhouse, Pentagram. Shortly after, I landed a position at the fashion company Kate Spade. It was at KS that I really fostered my love for paper, helping to create the company’s wedding stationery line with Crane & Co. In 2006, I returned to the Midwest for a beau (turned husband) and upon my arrival, I quickly started Cheree Berry Paper in my apartment.

Behind the Stationery: Cheree Berry

Work started coming in from across the country, and one employee has since turned into over twenty! And now that we are in our tenth year, you could say that we have two businesses camouflaged as one – the custom invitations and graphic design side that our business was built on and now the retail stationery side. Our love is the clever and unexpected. For our custom designs, our challenge is bringing stories to life on paper. For our retail stationery line, it’s creating something that is engaging and supportive of our visual voice.

Behind the Stationery: Cheree Berry

Custom: Our business was started on creating custom solutions for our clients, and this is where our passion still remains today. During the custom process, our first task at hand is to listen to the client’s story and vision. We love leaving a meeting or ending a call with lots of material, but not the exact design solution. After our client interaction, we sketch, research, and refine until we come up with two to three different design solutions to present. From there, with feedback from our clients, we work through revisions and ultimately get to the end result – it’s our job to ensure that our clients are as happy with the design as we are.

Behind the Stationery: Cheree Berry

Retail: We are our very own test market. Our first mini line of stationery, produced about eight years ago, was created out of necessity in order to keep our own stationery drawers fully stocked. How do we create a line from scratch? We open our treasure chest of snail mail keeps and think about how these particular pieces made an impact. You’d be hard pressed to find a card in our retail stationery offering that is simply a rectangular card with a pretty design on the front. What you can find in our line? Unexpected formats, clever copywriting, hidden details, fun envelope touches that create anticipation, interactive moments and items that feel personalized without much DIY commitment.

Behind the Stationery: Cheree Berry

The design process typically starts with a client meeting or call including a project manager and a designer. We listen and ask questions to be able to achieve our ultimate goal – telling a personal story on paper with great design. Often the next step is mood boards or sketches to narrow a design direction. Timelines and budgets are set and then the design phase begins!

Behind the Stationery: Cheree Berry

A few design options are presented to the client, then we get feedback and move to revisions before settling on a final design. Most of our designs mix lots of processes – letterpress, foil stamping, painted edges; really, whatever it takes to make the piece a stand-out while maintaining the budget we’ve been given. The final stop? Our production departments applies the finishing touches. We may be tying a booklet, lining an envelope, or placing the stamp just so. We delight in all the details.

Behind the Stationery: Cheree Berry

No one day is like another, but after coffee, I’m ready to check my email and see what happened after midnight. I make my to-do list for the day and the brainstorming, sketching and meetings begin. Lunch is usually at my desk, and when I need to fully focus, you might find me at a nearby coffee shop or bookstore. Four o’clock becomes six o’clock and then I’m rushing home to relieve my nanny. After dinner and a lengthy bedtime routine with my kids (that usually starts with a short dance party and ends with a Mo Willems book), I plug back into work once lights are out.

Behind the Stationery: Cheree Berry

Our team consists of designers, project managers, and a full production staff. Every department touches each job throughout the design and printing processes – without one department, our job could not get done! Our design team has a range of talents, so projects are assigned according to the project style and content. For example, we match the designer to the project based on whether the client’s vision includes a custom hand-drawn illustration, more focus on typography, hand lettering, etc.

Behind the Stationery: Cheree Berry

Our project managers work very closely with our clients to ensure great communication throughout the process. Once a job has gone to print, it moves through a very thorough production process. There is no piece of stationery that leaves Cheree Berry Paper without being quality checked. Our jobs must finish as strong as they started.

Behind the Stationery: Cheree Berry

The evolution for me is to focus on the big picture. I have a staff of fabulous designers and art directors so their talents allow me to think about vision, voice and concepts. I love connecting with them daily to see the brilliance brewing. Marketing is my big push right now. I am driven to get my Instagram message out there – a place where I showcase our work and occasionally my values.

Behind the Stationery: Cheree Berry

I’m hands-on when I need to be but really rely on my personal projects – holiday cards, kids birthday invites, etc. – to get me back to my love for design. And I don’t forget what 10 years ago looked like when I was designing invoices to look pretty and taking too long to send them out and working for what seemed like every minute of every day.

Here’s a very special sneak peek at a brand new line of all-occasion cards by Cheree Berry Paper, produced and distributed by Galison Gifts. The designs will debut at the National Stationery Show this month!

Cheree Berry Paper for Galison Gifts

Write-On Cards offer stickers and spaces to handwrite, so each card can be personalized.

Cheree Berry Paper for Galison Gifts

Expanding Cards unfold and expand to reveal the message.

All photos courtesy of Cheree Berry Paper